terms of service
The "Bayside Kitchen Yokohama Online Shopping Site Terms of Use" (hereinafter referred to as the "Terms") established by PrimeTime21.JAPAN Co., Ltd. (hereinafter referred to as the "Company") sets out the terms and conditions for use of the service operated by the Company under the name "Bayside Kitchen Yokohama Online Shopping Site" (hereinafter referred to as the "Service") between the Company and customers who use the Service (hereinafter referred to as the "Customer").
You must comply with these Terms and Conditions when using the Service.
Article 1 Agreement to terms and conditions
By using the Service, you agree to these Terms and Conditions (including the Privacy Policy and other terms and conditions related to these Terms and Conditions; the same applies hereinafter), and by commencing use of the Service, you are deemed to have agreed to these Terms and Conditions.
If you are a minor, you must obtain the consent of your legal guardian or other legal representative to these Terms before using the Service, and by starting to use the Service, you will be deemed to have obtained the consent of your legal guardian or other legal representative.
Even if any part of these Terms and Conditions is deemed invalid by law or regulation, the remaining provisions shall remain valid, and your consent to the remaining provisions shall remain valid.
The Company reserves the right to change these Terms at any time as necessary. If you continue to use the Service after any changes have been made to these Terms, you will be deemed to have agreed to the changes.
Article 2 Use of the Service
To use this service, you must enter or register the required information. You must enter correct information without making any errors in the information you enter or register, and we will not be liable for any damage or disadvantage to you caused by any errors in the information. If we determine that any of the following applies, we may suspend the use of all or part of this service, cancel the sales contract, or take other necessary measures without prior notice to you.
(1) If the information entered is incorrect and we are unable to contact you
(2) If the person is a member of an anti-social force such as an organized crime group, or has a close relationship with such a group.
(3) If the company is unable to pay, is insolvent, has excessive debts, is insolvent, has filed for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or other insolvency proceedings, has resolved to dissolve, or is in a state of suspension of business.
(4) If you have previously violated these Terms and Conditions and been suspended from using the Service
(5) If the person does not have the capacity to perform legal acts validly.
(6) If a payment service provider or other entity requests that you suspend your use of the Service.
(7) If a payment service provider or other entity suspends the use of the payment or collection agency service, in order to use the Service, the Customer shall prepare the necessary communication environment and terminal equipment at their own responsibility and expense, and the Company shall not be liable for any matters arising from such.
Customers shall use this Service at their own discretion, responsibility and expense.
When using this service, no other service fees will be charged, such as product prices, consumption tax, delivery fees, or payment method fees. However, if there are any provisions on the details page of an individual product, etc., those provisions shall be followed.
If we determine that you are a member of an anti-social force such as an organized crime group, or have close ties with such a group, or are a person equivalent to such a group, we may suspend your use of the Service without prior notice to you. Furthermore, we shall not be liable for any damages incurred by you as a result of such suspension.
We may, at our discretion, terminate or change all or part of the Service at any time.
In the event of force majeure such as natural disasters or other circumstances that the Company deems necessary, the Company may suspend the provision of all or part of the Service by notifying the Customer in advance. However, in the event of an emergency, the Company may omit to notify the Customer in advance.
You acknowledge that the payment service provider may suspend or cancel the provision of all or part of the Service due to system failure, force majeure such as natural disasters, or other reasons that it deems necessary.
We shall not be liable for any damage or disadvantage to you arising from the preceding three paragraphs.
Article 3 Purchase and payment of goods, etc.
Your application to purchase a product, etc. will be received by our server via the internet, and the contents of the application will be recorded in our system. A sales contract will be concluded when we send a notice of acceptance in a manner specified by our company. Furthermore, we shall not be liable for any damage or disadvantage to you caused by the contents of your application not being recorded in our system.
The period for a regular purchase will be specified on the individual product page, and upon application, a sales contract will be established for the selected period from the date of application. Unless otherwise specified on the individual product page, the specified product will be purchased and sold once a month during the period. The total amount of the purchase price, etc. during the selected period will be specified separately on the application confirmation page.
Once a sales contract has been concluded, a customer's purchase of a product, etc. cannot be cancelled or terminated. For sales transactions from the second month onwards for regular purchases, the details can be changed or the contract can be terminated at any time by applying through the member information page up until the day before the shipping date separately specified on the individual product page. After the sales contract has been concluded, the customer must pay the price of the product, etc. by the due date in accordance with the method separately specified by our company. If payment for the product, etc. is not made by the due date, our company may cancel the sales contract. For regular purchases, payment is confirmed on the shipping date, and payment is processed separately in accordance with the regulations of the credit company, etc.
Ownership of the products purchased by you will be transferred to you at the time of delivery of the products. Except for matters separately provided for in these Terms and Conditions, we will not be liable for any events that occur after ownership has been transferred.
Article 4: Delivery, Returns and Refunds
We will use our partner delivery company to deliver the products to the address in Japan entered by the customer using the specified method. Delivery matters will be subject to the terms and conditions separately set by the delivery company. For regular purchases, the products will be shipped on the shipping date separately specified on the individual product page.
In principle, shipping fees are to be borne by the customer, but if there are any specifications on individual product pages, these shall apply.
If a customer wishes to return a product, it may only be done if the product is defective or if a product different from the one ordered is delivered. Please note that returns cannot be made in the following cases. If there are other conditions specified on the product details page, those conditions shall apply.
(1) If seven days have passed since the product arrived
(2) If the product, tag, or packaging is lost, damaged, or soiled.
(3) If we determine that the purchase was made with the intention of returning the product.
Article 5 Prohibited acts
The Company prohibits customers from engaging in the following acts (hereinafter referred to as "Prohibited Acts") when using the Service.
(1) Any act that violates these Terms and Conditions, laws and regulations, etc.
(2) False registration, lending your account to a third party, or using a third party's account
(3) Purchasing goods, etc. for the purpose of reselling them for profit
(4) Any act that harms public order or good morals.
(5) Any act that infringes the rights of a third party, libels or slanders the Company or a third party, or damages the reputation or credibility of the Company, or otherwise interferes with the Company's business.
(6) Using the Service for advertising or promotional purposes
(7) Making an offer without any intention to make a transaction, or purchasing goods without the documents necessary to pay for the goods.
(8) Spreading rumors, using fraudulent means or using force, making unreasonable demands beyond legal responsibility, or using violent or threatening words or actions
(9) Actions that cause disruption to our servers or network systems. If we determine that you have engaged in any of the prohibited actions set forth in the preceding paragraph, we may suspend your use of the Service without prior notice to you (including terminating the sales contract, canceling your application, or taking any other measures that we deem necessary). In such cases, we shall not be liable for any damages or disadvantages incurred by you.
Article 6 Handling of Information
We will handle your personal information regarding the use of this service appropriately in accordance with our privacy policy.
The Company may disclose your registration information, transaction history, and other information necessary for the investigation or criminal investigation of fraudulent use of the Service to payment service providers, collection agents, victims of fraudulent use, and investigative agencies as necessary.
Article 7 Disclaimer
The Company makes no express or implied guarantee as to the Service's absence of actual or legal defects, safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security-related defects, errors or bugs, infringement of rights, etc., or the quality, functionality, or compatibility with other products. Even if the application of the Consumer Contract Act limits the Company's exemption from liability, damages to the customer arising from reasons attributable to the Company shall be limited to the price of the products, etc. or 10,000 yen, whichever is lower.
Article 8: Means of Contact
If we determine that it is necessary to notify or contact you, we will do so in a manner that we deem appropriate. You agree that we may use your registration information to notify or contact you.
For inquiries regarding this service, please contact us here.
Article 9 Governing Law and Jurisdiction
These Terms and Conditions shall be governed by Japanese law.
Any disputes arising between you and us shall be submitted to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court, depending on the amount of the claim.